Terms and Conditions

These terms and conditions (together with all documents which are referred to in it) set out the terms of use on which you may make use of our website (our website), whether as a registered user or as a guest. Use of our website includes registering to use our website as well as accessing or browsing it. Please review these terms of use carefully before you start to use our website, as these will apply to your use of our website. We suggest that you print
out a copy of these terms and conditions to refer to in the future. By making use of our website, you agree to accept these terms of use and comply with them. If you do not accept or agree these terms of use, then you must not make use of our website.


This page (together with our Privacy Policy, Terms and Conditions of Website Use and Website Acceptable Use Policy provides you with information about us and the legal terms and conditions (Terms and Conditions) on which we sell any of the online courses (Courses) listed on our website (our site) to you. These Terms and Conditions will apply to any agreement between us for the sale of Courses to you (Agreement). Please review these Terms and Conditions carefully and make sure that you understand them before placing an order for any Courses from our site. Please note that before you make an order you will be asked to agree to these
Terms and Conditions. If you refuse to agree to any of these Terms and Conditions, you will not be able to order any Courses from our site.
We review and make amendments to these Terms and Conditions from time to time. For every occasion on which you wish to make an order
for Courses, please check these Terms and Conditions to ensure you understand the Terms and Conditions which will apply at that time.
These Terms and Conditions were most recently updated in October 2017. These Terms and Conditions, and any Agreement between us, are only in the English language.

The site is operated by Impact Learning and Data Solutions – Trading as TLC Limited (“We”). We are registered in England and Wales under company number 05526370 and have our registered office at Axis 18-19, Axis Court, Riverside Business Park, Mallard Way, Swansea Vale, Swansea SA7 0AJ, which is also our main trading address. Our VAT number is 155932688.

We may amend these terms of use from time to time and revise the terms of this page. Please ensure that you check this page from time
to time as any changes are binding upon you.

We do not provide a guarantee that our website or the content on it will be free from omissions or errors.
We may change the content from time to time. Please note that from time to time some of our website may be out of date and we are under
no obligation to update it.

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site
without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
We may restrict access to some parts of our site, or our entire site, to users who have registered with us. All usernames, passwords and
other pieces of security information must be treated as confidential and must not be disclosed to anyone else. We have the right to disable
any username or password at any time, if in our opinion you have failed to comply with any of these terms.

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without
warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a
particular purpose, non-infringement or course of performance. The Company its subsidiaries, affiliates, and its licensors do not warrant
that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected;
c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

We are the owner or the licensee of all intellectual property rights in our site, including the material published on it. Those works are
protected by copyright laws and treaties around the world. All such rights are reserved.
You may use copyright works on our site as permitted in Chapter III of the Copyright Designs and Patents Act 1988. You may print off
one copy, and download extracts, of any page on our site for your personal reference. You may draw the attention of others within your
organisation to material posted on our site. You must not modify the paper or digital copies of any materials you
have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics
separately from any accompanying text. You must always acknowledge our status (or that of
any identified contributors) as the authors of material on our site. You must not use any part of the materials on our site for
commercial purposes without obtaining a written licence to do so from us or from our licencors. If you print off, copy or download any part of our site in breach of these
terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

If you are provided with or choose a password, identification code or other piece of information as part of our security procedures then you
are required to treat that information as confidential and must not disclose it to a third party. We have the right to disable any password or identification code, if
in our reasonable opinion you have not complied with these terms of use. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
You must promptly notify us at if you suspect or know that your password has been obtained by anyone else.

Nothing in these terms of use limits or excludes our liability for death or personal injury arising from our own negligence, or our fraud or fraudulent misrepresentation, or any other liability that is not permitted to be excluded or limited by English law. To the extent that is permitted by law, we exclude all warranties,
conditions, representations or other terms which may apply to our website or any content on it, whether implied or expressed.
We will not be liable for any loss or damage to any user, whether in tort (including negligence), breach of statutory duty, contract or
otherwise, even if such loss or damage was foreseeable, arising under or in connection with:
• Your use of, or inability to use, our website; or
• Your reliance on or use of any content displayed on our website.

If you are a business user, please note that we will not, in particular, be liable for:
• interruption of business;
• any loss of anticipated savings;
• loss of goodwill, reputation or business opportunity; or
• any consequential or indirect loss or damage.
• loss of sales, business, profits, or revenue;

We will not be held liable for any loss or damage which is caused by a virus, distributed denial-of-service attack, or other material that is technologically harmful that may infect your computer programs, computer equipment, data or other material arising out of your use of our website or arising out of your downloading of any content contained on it, or contained on any website which is linked to it. We are not liable and assume no responsibility for the content of websites which are linked on our website. Such links should not be treated as endorsement by us of those linked websites. We will not be held liable for any damage or loss that may arise out of your use of them. Different exclusions and limitations of liability will apply to any liability arising as a result of the supply of any courses you use.

We only supply the Courses for internal use by your business, and you agree not to use the Course for any resale purposes.

Nothing in these Terms and Conditions limits or excludes our liability for:

• (a) death or personal injury caused by our negligence;
• (b) fraud or fraudulent misrepresentation;
• (c) breach of the Terms and Conditions implied by section 12 of the Sale of Courses Act 1979 (title and quiet possession); or
• (d) defective Courses under the Consumer Protection Act 1987.

We will under no circumstances whatever be liable to you, whether in Agreement, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Agreement for:

• (a) any loss of profits, sales, business, or revenue;
• (b) loss or corruption of data, information or software;
• (c) loss of business opportunity;
• (d) loss of anticipated savings;
• (e) loss of goodwill; or
• (f) any indirect or consequential loss.

Our total liability to you in respect of all losses arising under or in connection with the Agreement, whether in Agreement, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Courses. Except as expressly stated in these Terms and Conditions, we do not give any representation, warranties or undertakings in relation to the Courses. Any representation, condition or warranty which might be implied or incorporated into these Terms and Conditions by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Courses are suitable for your purposes.


TLC reserves the right and has absolute discretion to screen, review, filter, edit, refuse or remove without notice any content posted on any social media including:
• Comments which include offensive, inappropriate or obscene language or content (including images, videos or links);
• Threatening, abusive or insulting statements likely to stir up hatred;
• Material infringing copyright or intellectual property rights;
• Material in breach of privacy or confidentiality obligation; and
• Spam messages.

Users must be 16 years or older to sign up to and post on social media accounts.

We may transfer our rights and obligations under this Agreement to another organisation, but this will not affect your rights or our obligations set out under these Terms and Conditions. You may only transfer your rights or your obligations under these Terms and Conditions to another person if we agree to this in writing. This Agreement is between you and us. No other person shall have any rights to enforce any of the Terms and Conditions contained in it, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise. Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. If we fail to insist that you perform any of your obligations under this Agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. If you are a consumer, please note that this Agreement is governed by English law. This means an Agreement for the purchase of Courses through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Scotland, you may also bring proceedings in Scotland and if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland. If you are a business, any dispute or claim arising out of this Agreement or in connection with it or its subject matter or formation (including disputes or claims arising outside the ambit of this agreement) shall be governed by and construed in accordance with the law of England and Wales.
If you are a business, we both irrevocably agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim which arises out of or in connection with this Agreement or its subject matter or formation (including disputes or claims arising outside the ambit of this agreement).

Please contact for further information.